PetSocial Privacy Policy

Effective Date: February 10, 2026 Last Updated: February 10, 2026

At PetSocial (“we”, “us”, or “our”), we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, mobile app, or any related services (collectively, the “Services”).

By accessing or using PetSocial, you agree to the terms of this Privacy Policy. If you do not agree, please do not use our Services.

1. Information We Collect

We collect information in the following ways:

Information You Provide Directly:

  • Account information (e.g., name, email address, username, password, profile picture, bio)
  • Pet-related content (e.g., photos/videos of pets, pet names, breeds, ages, descriptions)
  • Posts, comments, messages, likes, follows, and other interactions
  • Location data (if you enable it for features like nearby pet meetups or business recommendations)
  • Payment information (if you purchase premium features, support businesses, or make donations via integrated processors)

Information Collected Automatically:

  • Device and usage data (e.g., IP address, browser type, operating system, device ID, app version)
  • Log data (e.g., access times, pages viewed, features used)
  • Cookies, pixels, and similar technologies for analytics, personalization, and advertising
  • Location data (approximate or precise, depending on your settings)

Information from Third Parties:

  • Social media logins (if you connect accounts like Instagram or Facebook)
  • Analytics providers, advertising partners, or pet business partners

2. How We Use Your Information

We use your information to:

  • Create and maintain your account
  • Provide, improve, and personalize the Services (e.g., show relevant pet content, suggest connections or businesses)
  • Process transactions and send confirmations
  • Communicate with you (e.g., account updates, notifications, support responses)
  • Moderate content and enforce community guidelines
  • Analyze usage trends and improve features
  • Prevent fraud, abuse, or security issues
  • Send marketing communications (you can opt out at any time)
  • Comply with legal obligations

3. How We Share Your Information

We do not sell your personal information. We may share it in these limited cases:

  • With service providers (e.g., hosting, analytics, payment processors, cloud storage) who are bound by confidentiality
  • With pet businesses or partners (only if you explicitly engage, e.g., booking a service or claiming an offer)
  • For legal reasons (e.g., to comply with laws, respond to subpoenas, protect rights/safety)
  • In connection with a merger, acquisition, or sale of assets
  • With your consent or at your direction (e.g., sharing a post publicly)

Publicly visible content (e.g., public profiles, posts) may be viewed by other users or indexed by search engines.

4. Your Choices and Controls

  • Account settings: Update, correct, or delete your profile information
  • Privacy settings: Control who sees your posts, location, or profile
  • Communications: Opt out of marketing emails or push notifications
  • Cookies: Manage preferences via your browser or our cookie banner
  • Delete account: You can request account deletion (some data may be retained for legal/compliance reasons)

To exercise rights (e.g., access, delete, or port your data under applicable laws like CCPA or GDPR), contact us at privacy@petsocial.com.

5. Data Security

We use reasonable administrative, technical, and physical safeguards to protect your information. However, no method of transmission or storage is 100% secure, so we cannot guarantee absolute security.

6. Children’s Privacy

PetSocial is not intended for users under 13 (or the minimum age required in your country). We do not knowingly collect personal information from children. If we learn we have collected such data, we will delete it promptly.

7. International Data Transfers

If you use our Services outside the United States (or our primary data storage location), your information may be transferred to and processed in other countries with different privacy laws. We use appropriate safeguards for such transfers.

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes (e.g., via email or in-app notice) and update the “Last Updated” date.

9. Contact Us

If you have questions about this Privacy Policy or our data practices, contact us at: Email: privacy@petsocial.com Or write to: PetSocial, [Your Address], [City, State, ZIP]

Thank you for being part of the PetSocial community! 🐾

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